1. Bookings
All sessions must be booked in advance via our online booking system. Full payment is required at the time of booking to secure your place. Spaces are limited, so early booking is recommended. By booking a session, you agree to the terms outlined in this policy. One parent/carer must be present with the participating child during the session. We welcome non participating younger siblings.
2. Cancellations
2.1 By You
If you need to cancel your booking, please let us know as soon as possible. Spaces are limited and early cancellation notice allows us to plan.
If you inform us of your cancellation before 24 hours, you may transfer to another session (subject to availability) or receive credit towards a future class.
If you give less than 24 hours’ notice, unfortunately, we are unable to offer refunds, credits or transfers.
If you miss a session without notifying us, we are unable to offer refunds, transfers or credits. We are unable to offer catch-up sessions due to limited places.
2.2 By Little Artist Studios
If we ever need to cancel a class (e.g., illness, low numbers, extreme weather), you will be offered:
A transfer to another suitable session, or
A full refund.
We will always give as much notice as possible.
3. Illness
Please do not attend if you or your child are unwell. If your child develops symptoms of a contagious illness please keep them at home.
We cannot offer refunds for illness, but with 24+ hours’ notice, we may be able to arrange a transfer or credit.
4. Late Arrivals
If you are late arriving you are welcome to join the class, but we cannot extend class time.
Refunds or credits cannot be given for late arrivals who do not wish to join the remainder of the session.
5. Safety & Supervision
When attending our sessions, please supervise your child at all times.
Sessions can get messy and we ask you to please ensure your child wears suitable clothing.
6. Photography & Social Media
We occasionally take photos/videos for use on our website, social media or marketing purposes.
You will be asked to give consent at checkout.
You can withdraw consent at any time by letting us know at hello@littleartiststudios.co.uk